The apex bank had in January 2012 rolled out a pilot scheme of the
programme in Lagos state. This was followed by Federal Capital Territory
(FCT), Rivers and Anambra states.
The CBN in a memo to the money deposit banks signed by the director banking and payment system department, Dipo Fatokun, urged the retail banks tocommence enlightenment of their customers on the policy in the remaining 31 states on the existing limits on cash withdrawals and deposits for individuals and corporate bodies as well as the available e-payment options.
It further directed that bank staff in the affected states should be trained on the policy in order to provide answers to enquiries, give useful advice and handle issues and complaints on the policy.
The CBN also advised banks to engage their key customers and other stakeholders on the importance of the policy.
Before now some banks had notified their customers on the charges on both cash withdrawals and deposits.
The CBN in a memo to the money deposit banks signed by the director banking and payment system department, Dipo Fatokun, urged the retail banks tocommence enlightenment of their customers on the policy in the remaining 31 states on the existing limits on cash withdrawals and deposits for individuals and corporate bodies as well as the available e-payment options.
It further directed that bank staff in the affected states should be trained on the policy in order to provide answers to enquiries, give useful advice and handle issues and complaints on the policy.
The CBN also advised banks to engage their key customers and other stakeholders on the importance of the policy.
Before now some banks had notified their customers on the charges on both cash withdrawals and deposits.
No comments:
Post a Comment